Task inbox

Every callback has an owner.

Callbacks and follow-ups land in one list, with an owner and a due time.

Where it sits in the clinic day

  1. Front desk

    • Task inbox
    • Relaya Voice
    • WhatsApp and patient messages
  2. Consultation

    • Same patient record
  3. Pharmacy and billing

    • Payment links (UPI, cards)
  4. Follow-up

    • Same patient record
Schematic from Relaya's module list, not a screenshot. The point marks this module.