Recalls and campaigns

Patients who are due, on one list.

Bring patients back when they are due, with consent and quiet hours built in.

Where it sits in the clinic day

  1. Front desk

    • WhatsApp and patient messages
    • Task inbox
  2. Consultation

    • Same patient record
  3. Pharmacy and billing

    • Same patient record
  4. Follow-up

    • Recalls and campaigns
    • Reports
Schematic from Relaya's module list, not a screenshot. The point marks this module.

What it is

Build recall lists by procedure or visit type and send reminders to patients who have agreed to hear from you.

What it does

  • Recall lists by procedure or last visit
  • Consent, quiet hours and frequency limits
  • Messages set up with you

Limits worth knowing

  • No outcome figures until we measure them

Works with

Every module works on the same patient record.

  • WhatsApp and patient messages

    WhatsApp confirmations and follow-ups, with every patient message in one inbox.

  • Task inbox

    Callbacks and follow-ups land in one list, with an owner and a due time.

  • Reports

    Appointments, revenue and follow-ups, reported from the same data.

Questions

How do we set it up?

It is built and we set it up with you. It may change as we learn from the first clinics. We will tell you what is not ready.

Does it move patients on its own?

Campaigns go to patients who have agreed to hear from you.

Which plan includes it?

See the plan list on the pricing page. Every feature there carries the same status label as this page.

Start free. Set it up with us.

Create your clinic in a few steps. We help you set up your team.