Recall Campaigns
Never lose a patient to overdue recalls.
Patients slip through the cracks when recall depends on memory and manual lists. Relaya identifies, reaches, and rebooks overdue patients automatically — recovering revenue your practice is currently losing.
How it works
From overdue to rebooked. Automatically.
Step 01
Identify overdue patients
Relaya continuously scans your patient records and flags anyone overdue for a check-up, hygiene, or treatment.
Step 02
Segment by urgency and type
Patients are grouped by recall type, time overdue, and preferred communication channel for targeted outreach.
Step 03
Multi-channel outreach
Automated SMS, WhatsApp, email, and even AI voice calls reach patients on the channel they respond to.
Step 04
Patient rebooks instantly
One-tap booking links in every message. Patient confirms, slot is filled, reminder sequence starts automatically.
The impact
Revenue you're already owed, recovered.
Recover £8,500+/month
The average practice has hundreds of overdue patients. Each one is lost revenue. Systematic recall converts them back.
Retain your patient base
Patients don't leave because they're unhappy. They leave because nobody reminded them. Recall prevents silent attrition.
Fully automated cycles
Set recall intervals per treatment type. Relaya handles the timing, messaging, follow-ups, and rebooking — no staff input needed.
Measurable recovery rate
Track exactly how many overdue patients return, which channels work, and how much revenue recall campaigns recover each month.
Campaign intelligence
Every overdue patient is a recovery opportunity.
Relaya tracks recall status across your entire patient base and prioritises outreach by revenue potential and time overdue.
Recall Campaign
This month's recovery
Overdue identified
247 patients flagged for recall
Contacted
198 reached via SMS, WhatsApp, and email
Rebooked
89 appointments confirmed this month
Revenue recovered
£8,720 in scheduled treatments
Stop losing patients to silence.
Every month without automated recall is revenue walking out the door. Start recovering it today.
Start free trial