Relaya Pay
Dental Payment Software That Collects Without Chasing
Full payment orchestration built into the patient journey. Text-to-pay links, automated payment plans, deposits at booking, and balance follow-up that runs itself. Dental payment software that turns outstanding balances into collected revenue.
The problem
Dental practices lose thousands monthly to payment friction.
Patients intend to pay but forget. Staff intend to chase but get busy. Card machines fail at reception. Payment plans are managed in spreadsheets. The result: growing outstanding balances and uncomfortable phone calls that nobody wants to make.
Relaya Pay eliminates these gaps by making payment part of the patient communication flow — not a separate process your team needs to remember.
Capabilities
Payment workflows that complete themselves.
Text-to-pay
Send payment links via SMS or WhatsApp. Patients pay from their phone in under 30 seconds — no app download, no portal login, no friction. Collection rates increase when payment is one tap away.
Payment plans
Split treatment costs into manageable installments. Automated reminders before each payment date. Patients commit to treatment they might otherwise defer, and your practice gets guaranteed revenue flow.
Deposits & pre-payments
Collect deposits at booking to reduce no-shows. Pre-payment for consultations, emergency slots, or high-value treatments. Configurable per treatment type, provider, or patient segment.
Automated balance follow-up
Outstanding balances trigger automated chase sequences — SMS, email, then escalation. No more spreadsheets of who owes what. The system tracks and follows up until the balance is resolved.
Multi-processor support
Stripe for UK and US practices. Razorpay for India. Adyen for European multi-market operations. Switch processors per market without changing your workflow or patient experience.
PCI compliance & security
Card data never touches your systems. Payment processing is handled by PCI Level 1 certified processors. Full audit trail of every transaction, refund, and adjustment.
Payment timing automation
Trigger payment requests at the right moment — after treatment confirmation, before an appointment, or on a scheduled date. Context-aware timing increases completion rates.
Instant reconciliation
Every payment is linked to the patient, the appointment, and the treatment. No manual matching. Your ledger stays clean without end-of-day reconciliation work.
3
Payment processors supported
8
Markets with local payment methods
<30s
Patient payment completion time
Patient journey
Payment is part of the conversation, not a separate step.
When a patient confirms treatment via SMS, the payment link follows immediately. When a recall is accepted, the deposit request is part of the confirmation. When a balance remains after a visit, the follow-up sequence starts that evening.
Before the visit
During the visit
After the visit
Payments connect to the full patient journey.
Relaya Pay isn't a standalone billing tool. It's woven into scheduling, communication, and patient memory — so payment happens at the right moment with the right context.
Collect more. Chase less.
Relaya Pay turns dental payment collection from a manual process into an automated workflow. Text-to-pay, payment plans, and automated follow-up — all inside the patient communication flow.
See Relaya Pay in action