Task inbox

Every callback has an owner.

Callbacks and follow-ups land in one list, with an owner and a due time.

Where it sits in the clinic day

  1. Front desk

    • Task inbox
    • Relaya Voice
    • WhatsApp and patient messages
  2. Consultation

    • Same patient record
  3. Pharmacy and billing

    • Payment links (UPI, cards)
  4. Follow-up

    • Same patient record
Schematic from Relaya's module list, not a screenshot. The point marks this module.

What it is

Tasks come from calls, messages and payments. Each one has an owner and a timer. Staff clear the list instead of relying on memory.

What it does

  • Tasks created from calls, messages and payments
  • Owner, due time and escalation
  • One list for the whole front desk

Works with

Every module works on the same patient record.

Questions

Which plan includes it?

See the plan list on the pricing page. Every feature there carries the same status label as this page.

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