Walk-In Queue
Walk-In Queue Management. Built for India.
Token system, WhatsApp notifications, priority handling - designed for clinics where 80% of patients walk in.
How it works
From walk-in to token to treatment.
Step 01
WhatsApp self-check-in
Patient texts "main aa gaya" or "I'm here" - token issued instantly via WhatsApp. No counter queue. No paper slips.
Step 02
Priority token system
Sequential daily tokens with smart priority ordering: emergency → elderly → child → normal. Fair queuing that handles real clinical priorities.
Step 03
Position notifications
Bilingual updates in English + Hindi: "You are #4. Est. wait: ~20 min." Patients can wait in their car or nearby - no crowded lobby.
Step 04
"Your turn!" alert
WhatsApp notification when called. Patient walks in ready. No shouting names. No missed turns. No confusion.
Capabilities
Queue management that respects everyone's time.
Wait time estimation
7-day rolling average per procedure type. Patients see realistic wait times - not guesses. Accuracy improves every day the system runs.
Real-time dashboard
Add patient, call next, mark complete, mark no-show. Live updates across all devices. Your receptionist sees the full queue at a glance.
Post-visit follow-up
"Would you like to book your next check-up?" Automatic WhatsApp message after visit completion. Converts walk-ins into recurring patients.
Bilingual communication
All notifications in English + Hindi by default. Patients receive messages in the language they understand. No language barriers in the queue.
80%
Walk-in patients in Indian clinics
~20min
Average wait time visibility
0
Paper slips needed
Live Queue
Tuesday, 10:30 AM - 7 patients
Token #1 - In treatment
Rajesh Kumar • Check-up • Called at 10:15 AM
Token #2 - Waiting (priority)
Elderly patient • Dental pain • Est. 5 min
Token #3 - Waiting
Priya Singh • Cleaning • Est. 20 min
Token #4 - Checked in via WhatsApp
"main aa gaya" received at 10:28 AM • Est. 35 min
Designed for reality
Indian clinics don't work like Western ones. Your queue system shouldn't either.
No appointment-first assumptions. No complex kiosk setups. Just WhatsApp, tokens, and smart priority handling - the way your patients already communicate.
Manage your queue intelligently.
Token system with WhatsApp notifications. Priority handling. Wait time estimation. Built for clinics where walk-ins are the norm, not the exception.
Manage your queue intelligently