Walk-in queue

A waiting room that knows who is next.

Token numbers for walk-in patients and a queue screen for your waiting room.

Where it sits in the clinic day

  1. Front desk

    • Walk-in queue
    • Scheduling and booking page
    • Task inbox
  2. Consultation

    • Same patient record
  3. Pharmacy and billing

    • Same patient record
  4. Follow-up

    • Same patient record
Schematic from Relaya's module list, not a screenshot. The point marks this module.

What it is

Give each walk-in patient a token at the desk. The waiting-room screen shows who is next. Staff call the next token with one tap.

What it does

  • Token numbers at registration
  • Waiting-room display
  • Queue order staff can adjust

Limits worth knowing

  • WhatsApp position updates use WhatsApp messaging

Works with

Every module works on the same patient record.

  • Scheduling and booking page

    An appointment calendar that follows your rules, and a booking page for patients.

  • Task inbox

    Callbacks and follow-ups land in one list, with an owner and a due time.

Questions

Does it move patients on its own?

WhatsApp position updates depend on WhatsApp messaging, which is.

Which plan includes it?

See the plan list on the pricing page. Every feature there carries the same status label as this page.

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