Evaluation kit
Check us against anyone.
Comparing clinic software takes a week of demos. This kit keeps them honest: the same questions for every vendor, your own case to test with, and a Free plan and 5-day trial worksheet to fill in as you go.
Evaluation kit
Comparing clinic software takes a week of demos. This kit keeps them honest: the same questions for every vendor, your own case to test with, and a Free plan and 5-day trial worksheet to fill in as you go.
Eight questions from our guide to choosing clinic software. Ask them of every vendor, including us.
| Done | Ask every vendor | Check Relaya's answer |
|---|---|---|
01 Start with your day, not the feature list Show me my ordinary day: booking, walk-ins, the note, the bill and the counter. Check Relaya's answer: The clinic day in Relaya | The clinic day in Relaya | |
02 Test it on your own work Let me dictate a real case, print a real prescription and book a real slot. Check Relaya's answer: Book a demo with your own case | Book a demo with your own case | |
03 Ask what is live and what is early Which features do clinics use today, and which are still being set up? Check Relaya's answer: Every module and its status | Every module and its status | |
04 Check the numbers they show you For each figure you show me: what method, what sample, what date? Check Relaya's answer: Our evidence and methods | Our evidence and methods | |
05 Ask about your data Where is patient data hosted? What can I export, and when? Check Relaya's answer: Security and privacy | Security and privacy | |
06 Ask about certifications precisely Show me the certificate, not the badge. Check Relaya's answer: The standards, in exact wording | The standards, in exact wording | |
07 Read the price, then the limits What does it cost in my currency? What is free, what is capped, and when does billing start? Check Relaya's answer: Prices from the app's own price list | Prices from the app's own price list | |
08 Write it into the contract Put support hours, data export on exit and service levels in writing. Check Relaya's answer: Service level agreement | Service level agreement |
The full guide explains why each question matters. How to choose clinic software
A demo on the vendor's sample data tells you little. Bring a case from this week, with the patient's name changed.
In a Relaya demo you dictate it the way you would in the room, in the language you use, and see the draft note and prescription it becomes. Nothing prints until you sign.
Fill one column per vendor while you use its free plan or trial, or sit through its demo. Leave a cell empty if the vendor could not show it. For Relaya: Practice Starter is free forever. Every paid plan starts with a 5-day trial: add a card, and autopay begins after 5 days.
Showed my ordinary day end to end
Relaya
Vendor 2
Vendor 3
My own case dictated and printed
Relaya
Vendor 2
Vendor 3
Clear about what is live and what is still being set up
Relaya
Vendor 2
Vendor 3
Method and date for every figure
Relaya
Vendor 2
Vendor 3
Where patient data is hosted
Relaya
Vendor 2
Vendor 3
What I can export, and when
Relaya
Vendor 2
Vendor 3
Certificates shown, not badges
Relaya
Vendor 2
Vendor 3
Price in my currency, and what the free plan includes
Relaya
Vendor 2
Vendor 3
Support hours and service levels in writing
Relaya
Vendor 2
Vendor 3
My staff could use it after one session
Relaya
Vendor 2
Vendor 3