Sharma Ortho Clinic: 2 Hours Saved Daily with Clinical Scribe
A busy orthopedic practice in Pitampura, New Delhi eliminated all post-clinic documentation work. Three doctors now complete notes in real-time, generate error-free prescriptions, and leave on time.
Key Results
The Clinic
Sharma Ortho Clinic is a well-established orthopedic practice in Pitampura, North Delhi. Three orthopedic surgeons see a combined 80 or more patients daily across consultations, post-operative follow-ups, and fracture management.
The practice handles complex cases ranging from joint replacements to sports injuries. Clinical documentation requirements are substantial: each consultation generates prescriptions, physiotherapy plans, imaging orders, and surgical notes.
Clinic Profile
- Specialty
- Orthopedics
- Location
- Pitampura, New Delhi
- Doctors
- 3 Orthopedic Surgeons
- Daily Volume
- 80+ patients
- Key Services
- Joint, Fracture, Sports
The Problem
With 80+ patients per day across three doctors, the documentation burden was enormous. Each doctor spent a minimum of 45 minutes after their last patient completing clinical notes, writing prescriptions, and updating records. For a clinic that closes at 8 PM, this meant doctors rarely left before 9 PM.
Handwritten prescriptions were a persistent source of friction. Pharmacies would call back to clarify drug names, dosages, or frequencies. Orthopedic medications often have similar-sounding names (Aceclofenac vs Acetaminophen, Calcium Citrate vs Calcium Carbonate) and illegible handwriting compounded the risk.
The lack of structured digital records meant follow-up planning was largely based on memory. When a patient returned after 6 weeks for a fracture check, the doctor had to rely on brief handwritten notes to recall the treatment plan. This led to inconsistencies and occasional missed interventions.
The Solution
Relaya Clinical Scribe was deployed in all three consultation rooms. The system listens to the doctor-patient conversation in real-time, extracts clinical information, and generates structured SOAP notes, prescriptions, and follow-up plans without any manual input from the doctor.
The orthopedic specialty model was loaded with domain-specific vocabulary covering fracture classification systems (AO/OTA), joint examination findings (McMurray, Lachman, drawer tests), common orthopedic medications, and standard post-operative protocols.
Every prescription generated includes automatic drug interaction checking, dosage verification against the patient's recorded weight and age, and clear printed formatting that eliminates handwriting legibility issues entirely.
Timeline
Before Relaya
Years of manual documentation
- Each doctor spending 45+ minutes after last patient on documentation
- Handwritten prescriptions causing pharmacy callbacks and confusion
- No structured clinical records for follow-up planning
- Doctors reporting burnout from administrative burden
- Patient recall limited to memory and brief handwritten notes
Implementation
Same day
- Relaya Clinical Scribe deployed across all 3 consultation rooms
- Orthopedic specialty vocabulary loaded (fracture types, joint terminology, procedures)
- SOAP note templates customized for orthopedic consultations
- Drug interaction database configured for orthopedic medications
- Integration with existing printer setup for prescriptions
After Relaya
First week onward
- Documentation completed in real-time during consultation
- All prescriptions digital with automatic drug safety validation
- Structured follow-up schedules generated automatically
- Doctors leaving within 10 minutes of last patient
- Patient records searchable and accessible across all doctors
Results
"I get home for dinner now. That might sound trivial, but after 15 years of staying an hour late every night for paperwork, it changed my relationship with this profession."
A Day with Relaya Scribe
Start documenting with voice
Relaya Clinical Scribe listens, understands medical context, and writes your notes in real-time. No typing. No dictation. No after-hours paperwork.
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