India Market
Built for India. WhatsApp-Native. Walk-In Ready.
300,000+ dental clinics. 80% on paper. Zero AI competition. This is your digital front office.
The Opportunity
300K dentists. 30K new every year. Zero AI penetration.
Massive untapped market
India has over 300,000 dental practitioners with 30,000 new graduates entering annually. 80% still run on paper registers and phone calls.
Walk-in culture
Most Indian dental patients walk in without appointments. Token-based queue management is the norm, not the exception.
WhatsApp-first communication
500M+ WhatsApp users in India. Patients expect clinic communication via WhatsApp - not email, not apps, not portals.
Price-sensitive market
Indian dentists won't pay $300/month for software. But ₹1,499/month (less than ₹50/day)? That's a no-brainer for the value delivered.
Zero AI competition
No established AI dental operations player exists in India. The incumbents are billing-focused, not patient-journey-focused.
Digital India momentum
UPI, ABDM, DigiLocker - the infrastructure is ready. Dental clinics are the last frontier of digitization.
Walk-In Queue
Token system that patients actually love.
Indian dental clinics run on walk-ins. Relaya brings intelligence to the chaos without forcing clinics to change how they work.
Digital token system
Patients get a token number via WhatsApp when they walk in or check in remotely. No more 'kitna time lagega?' - they know exactly where they stand.
'Main aa gaya' notifications
Patients send a WhatsApp message when they arrive. Relaya updates their position, notifies the front desk, and manages the queue automatically.
Position notifications
Real-time updates: 'You are #4 in queue. Estimated wait: 25 minutes.' Patients can step out for chai and come back on time.
No-show detection
If a patient doesn't show when their turn comes, Relaya moves to the next patient and sends a rebooking prompt via WhatsApp.
WhatsApp Integration
Booking. Reminders. Recalls. All via WhatsApp.
Relaya doesn't ask patients to download an app or check email. Everything happens on WhatsApp - the app already on every Indian phone.
Appointment booking
Patients book by sending a WhatsApp message. Relaya handles slot availability, confirmation, and calendar sync.
Smart reminders
Automated reminders 24h and 2h before appointments. Patients confirm or reschedule with a single tap reply.
Recall campaigns
6-month checkup due? Relaya sends personalized recall messages. No more manual calling through old registers.
Treatment follow-up
Post-extraction care instructions, medication reminders, and 'how are you feeling?' check-ins - all automated.
Payment reminders
Outstanding balance? Relaya sends a gentle reminder with a UPI payment link. No awkward phone calls.
Two-way conversations
Patients can ask questions, share X-ray photos, or request prescriptions. Relaya triages and routes to the right person.
Pricing
Starts at ₹1,499/month. Less than ₹50 per day.
Built for Indian economics. No per-patient fees. No hidden charges. One flat monthly subscription that pays for itself with the first few recovered patients.
Starter
₹1,499
per month
- ✓ WhatsApp booking & reminders
- ✓ Walk-in queue management
- ✓ Basic patient records
- ✓ UPI payment tracking
Professional
₹2,999
per month
- ✓ Everything in Starter
- ✓ AI voice reception (Hindi + English)
- ✓ Recall campaigns
- ✓ Treatment plan follow-up
- ✓ Analytics dashboard
Enterprise
Custom
multi-location
- ✓ Everything in Professional
- ✓ Multi-clinic management
- ✓ Custom integrations
- ✓ Dedicated support
- ✓ ABDM compliance
Multilingual AI
Hindi + English. And then some.
India isn't one language. Relaya's AI understands and responds in the languages your patients actually speak.
Hindi + English bilingual
Seamless code-switching between Hindi and English - the way Indians actually communicate. 'Meri appointment kab hai?' works just as well as 'When is my appointment?'
Regional language support
Gujarati, Tamil, Bengali, Marathi, Telugu - Relaya's voice AI and WhatsApp bot handle regional languages for patient communication.
Safety detection in local languages
Emergency keywords, pain indicators, and urgent symptoms are detected across all supported languages. 'Bahut dard ho raha hai' triggers immediate escalation.
Transliteration handling
Patients type Hindi in English script (Hinglish). Relaya understands 'appointment book karna hai' without requiring Devanagari input.
Payments
UPI. GPay. PhonePe. Patients pay, Relaya tracks.
India runs on UPI. Relaya integrates with the payment methods your patients already use daily - no card machines, no complicated setups.
UPI payment links
Send payment links via WhatsApp. Patients tap, pay with GPay/PhonePe/Paytm, done. Payment automatically recorded against their treatment.
Counter collection tracking
Patient pays cash at the counter? Staff marks it in one tap. Relaya maintains the complete payment ledger regardless of method.
Partial payment management
RCT over 3 visits? Relaya tracks partial payments, sends balance reminders, and shows the full financial picture per patient.
Treatment cost transparency
Share treatment cost estimates via WhatsApp before the patient arrives. No surprises, no awkward conversations at the chair.
Daily collection reports
End-of-day summary: total collections by UPI, cash, and card. Know exactly where you stand without manual tallying.
GST-ready invoicing
Generate GST-compliant invoices automatically. Send digital copies via WhatsApp for insurance claims and tax purposes.
Compliance
ABDM-ready. Digital health compliance built in.
The Ayushman Bharat Digital Mission is making digital health records mandatory. Relaya is built with ABDM compliance from day one - not bolted on later.
ABHA number integration
Link patient records to their ABHA (Ayushman Bharat Health Account) number. Ready for when digital health records become standard.
Health record format compliance
Patient records stored in FHIR-compatible formats. When ABDM mandates interoperability, you're already there.
Consent management
Patient consent workflows built in. Share records only when the patient explicitly approves - as ABDM requires.
Future-proof architecture
As India's digital health infrastructure evolves, Relaya evolves with it. No rip-and-replace needed.
All-in-One
No PMS required. Relaya IS your practice management.
Most Indian clinics don't have a PMS. They don't need one separately. Relaya is the complete digital front office - patient records, scheduling, communication, payments, and operations in one system.
Patient records
Complete patient profiles with treatment history, X-rays, payment records, and communication logs. No more paper registers.
Appointment calendar
Visual daily schedule with walk-in queue integration. See your day at a glance, manage chair time effectively.
Treatment planning
Create and track multi-visit treatment plans. Patients see their treatment roadmap on WhatsApp.
Prescription generation
Digital prescriptions sent directly to patient's WhatsApp. Legible, professional, shareable with pharmacies.
Revenue dashboard
Daily, weekly, monthly revenue tracking. By treatment type, by doctor, by payment method. No manual Excel sheets.
Staff management
Role-based access for front desk, hygienists, associate dentists, and practice owners. Everyone sees what they need.
Get Started
Start your free trial - WhatsApp us.
No credit card. No complicated setup. Message us on WhatsApp and we'll have your clinic running on Relaya within 24 hours.