Clinical Safety
Clinical Safety Built Into Every Interaction
Deterministic emergency detection in 10 languages. No AI hallucination. No missed emergencies.
How it works
Deterministic. Not probabilistic.
Step 01
Rules-based detection
Deterministic keyword and pattern matching - not AI judgment. Zero hallucination risk. Every emergency phrase is caught, every time.
Step 02
10-language coverage
English, Hindi, Urdu, Polish, Arabic, French, Spanish, Gujarati, Tamil, and Bengali. Patients describe emergencies in their language - Relaya understands.
Step 03
Immediate escalation
When an emergency is detected, the system triggers immediate human escalation. No delay, no AI decision-making on critical safety matters.
Step 04
Full audit trail
Every safety event is logged immutably - what was detected, when, what action was taken. Complete compliance documentation, always.
Capabilities
Safety that never hallucinates.
Medical emergency detection
Breathing difficulty, chest pain, allergic reactions, uncontrolled bleeding - detected in real-time across all supported languages.
Self-harm & safeguarding
Detects self-harm indicators and domestic violence/safeguarding concerns. Triggers approved response protocols and immediate escalation.
Market-aware emergency numbers
999 for UK, 911 for US, 112 for India and EU, 15 for France. Patients receive the correct emergency number for their market automatically.
Pre-written approved responses
Safety scenarios never use AI-generated text. Every response is pre-written, clinically reviewed, and approved. No hallucination. No improvisation.
10
Languages supported
0%
Hallucination risk
100%
Emergencies caught
Safety Detection Log
Real-time monitoring
Breathing difficulty
Hindi: "saans nahi aa rahi" - Emergency protocol triggered, 112 provided
Self-harm detected
English: suicidal ideation keywords - Immediate escalation to on-call clinician
Post-surgical bleeding
Urdu: "khoon band nahi ho raha" - Emergency number 999 provided, staff alerted
Safeguarding concern
Arabic: domestic violence indicators - Safeguarding protocol activated
Always watching
Every language. Every scenario. Every time.
No AI guesswork. No missed keywords because of language barriers. Deterministic rules catch what matters - and the audit trail proves it.
See how Relaya protects your patients.
Rules-based safety detection across 10 languages. Zero hallucination. Complete audit trail. Clinical safety that never sleeps.
See how Relaya protects your patients