Industry

Telemedicine in India in 2026

By Relaya team · First published July 2026 · Last reviewed · 1 min read

Regulatory Framework

Dental teleconsultation is explicitly covered for consultations, follow-ups, and oral health assessments, though procedures obviously require in-person visits.

AI-Enhanced Teleconsultation

AI is transforming telemedicine from basic video calls into intelligent clinical encounters. Pre-consultation AI gathers patient history and symptoms before the doctor joins, enabling focused consultations. The doctor's time is leveraged optimally rather than spent on administrative tasks.

Challenges Remaining

Despite progress, challenges persist: internet connectivity in rural areas remains inconsistent, patient digital literacy varies widely, insurance coverage for teleconsultation is still being negotiated with major Indian insurers, and the medico-legal framework for remote prescribing continues to evolve. For dental practices specifically, the limitation is clear, you can consult remotely but treatment requires the patient in the chair. The opportunity lies in using teleconsultation to improve access, triage efficiently, and maintain patient relationships between in-person visits.