Is the practice management system actually free?

Yes. Scheduling, patient records, billing, analytics, and WhatsApp notifications. Unlimited patients. No credit card. No time limit. We make money from Voice AI, which is optional.

What languages does the AI receptionist speak?

Hindi and English natively, including Hinglish code-switching. The AI handles natural conversation in either language without the patient needing to select anything.

How long does setup take?

The PMS is ready in 5 minutes. Voice AI takes 24-48 hours because we train it on your specific practice, your doctors, your services, your hours.

Do I keep my existing phone number?

Yes. We forward calls from your existing clinic number. Patients dial the same number they always have. The AI answers on your behalf.

What happens when the AI cannot handle something?

It transfers to your staff with full context of the conversation. The AI handles routine calls. Anything complex goes to a human, not to voicemail.

AI Reception for the Middle East

From Dubai's premium dental clinics to Riyadh's growing polyclinics. Relaya speaks Arabic, handles insurance pre-authorization, and delivers VIP patient experiences.

Book a Demo

Regional Compliance

UAE MOHAP / DHA

Compliant with Ministry of Health and Dubai Health Authority data protection requirements. Patient consent and record management aligned with UAE federal law.

Saudi NPHIES

Integration-ready with Saudi Arabia's National Platform for Health Insurance Exchange. Real-time eligibility checks and pre-authorization workflows.

PDPL Compliant

Ready for Saudi Arabia's Personal Data Protection Law. Data residency options for KSA and UAE with full audit trail capabilities.

Regional Payment Methods

Insurance Pre-Auth

Tabby / Tamara (BNPL)

Apple Pay / Mada

Bank Transfer (IBAN)

Automated insurance eligibility verification, co-pay collection via payment link, and seamless integration with major GCC insurers including Daman, Bupa Arabia, and Tawuniya.

Arabic-First, Globally Fluent

Arabic (Gulf)

Arabic (Levantine)

English

Urdu

Hindi

Tagalog

Malayalam

Farsi

The GCC is uniquely diverse. Relaya handles Arabic dialects, South Asian languages, and English seamlessly, matching your expatriate and local patient mix.

Designed for GCC Healthcare

Insurance-First Workflow

Verify insurance coverage before booking. Check network status, remaining benefits, and co-pay amounts, all during the initial patient call.

WhatsApp + SMS Combined

Reach patients on their preferred channel. WhatsApp for younger demographics, SMS for broader coverage. Bilingual messaging in Arabic and English.

VIP Patient Handling

Recognize and prioritize high-value patients automatically. Custom greetings, preferred doctor routing, and concierge-level scheduling for premium clinics.

Multi-Branch Management

One AI receptionist across all your locations. Route patients to the nearest branch, manage doctor availability across clinics, unified reporting.

"Insurance pre-authorization used to take our front desk 8-10 minutes per patient. Now Relaya verifies coverage during the booking call. By the time the patient arrives, we know their network status, co-pay, and remaining benefits. It saves us 3 hours of admin daily."

Dr. Ahmad Al-Rashid

Gulf Dental Centre, Dubai Healthcare City

Explore by country

UAE

Dubai, Abu Dhabi, Sharjah

Dental Practices

Premium dental clinic management

Insurance Verification

Real-time eligibility checks

Elevate Your Patient Experience

See Relaya handle calls in Arabic and English, with insurance verification built in. Live 15-minute demo.

Book Your Free Demo