New: Voice AI now handles 47+ calls daily per clinic. See how it works
Use Case

Your patient drove 2 hours for a 7-minute follow-up. "Everything looks fine, keep taking the medication." That could have been a video call.

WhatsApp link. One tap. Video call starts in their browser. No app. No account. Works on a ₹8,000 Android phone with 4G. Same consultation, minus the traffic.

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The distance problem

Some patients live 30 km away. Some are elderly and getting to your clinic is a production. Some are busy professionals who can't take 3 hours off work for a 10-minute check. They skip follow-ups. They miss medication adjustments. Their conditions drift because coming in person is too much friction for a short visit.

45 min

average travel time for patients in metros

40%

of follow-ups don't need physical presence

Friction

of app downloads kills telehealth adoption

How Relaya makes video visits work

One link on WhatsApp. That's the entire setup.

5 minutes before appointment: "Tap to join your video consultation with Dr. Sharma." They tap. Browser opens. Call starts. No downloads. No login. No tech support call from their son.

Works on bad connections

Patient is in a tier-2 city with patchy 4G. Video adapts. Drops to lower quality before it drops the call. Audio-only fallback if bandwidth tanks completely. Call stays connected.

Same scheduling system as in-person visits

Book a video visit the same way you book an in-person visit. Same calendar. Same reminders. Same workflow. Patient just gets a link instead of a clinic address.

Prescription and notes happen during the call

Consultation ends. Prescription sent on WhatsApp. Clinical note generated. Payment link follows. Patient got the same quality of care without leaving their house.

95%

of patients join the call successfully

2x

more follow-ups completed vs in-person only

Zero

app downloads or accounts required

See patients everywhere. No new tools. Just a link.

Video consultations that even your least tech-savvy patient can handle.

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