New: Voice AI now handles 47+ calls daily per clinic. See how it works
Use Case

Your receptionist answers phones, checks in patients, manages billing, calls insurers, and sends reminders. All before lunch.

75% of that work can run without her touching it. Phone calls answered by AI. Reminders sent automatically. Payments collected by WhatsApp. She focuses on the patients standing in front of her.

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The overwhelmed front desk

One person doing the job of three. Answering phone calls while checking in a patient while looking up insurance details while printing a bill. Something always falls through the cracks. A call goes to voicemail. A reminder doesn't get sent. A follow-up gets forgotten. It's not incompetence. It's impossible volume.

75%

of front desk work is routine and repetitive

3-4h

daily on calls, reminders, and data entry

Burnout

high turnover because the job is unsustainable

What Relaya takes off their plate

Phone calls: handled by AI

80% of incoming calls are booking requests or simple questions. AI handles them all. Staff only gets transferred the complex ones that need a human touch.

Reminders: sent automatically

That 2-hour daily reminder call session? Gone. WhatsApp reminders go out automatically at 48h, 24h, and 2h. Staff doesn't touch it.

Payments: collected without asking

No more "sir, your balance is..." conversations. WhatsApp payment link goes out day 3. Patient pays via UPI. Books reconcile themselves.

New patient intake: done before arrival

Patient fills forms on WhatsApp the night before. Data in the system when they walk in. No clipboard. No retyping. Staff greets them and takes them straight in.

75%

of routine tasks handled automatically

3-4h

given back to your staff every day

Zero

things falling through the cracks

Your staff is great. Let them do what only humans can.

Automate the routine. Free your team for what matters.

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