You referred a patient to a cardiologist 3 weeks ago. Did they go? Did the cardiologist send findings back? Nobody knows.
Every referral tracked from the moment you send it. Patient gets reminded to go. You get notified when they're seen. Specialist's notes land in your chart. The loop actually closes.
Start freeThe referral black hole
You refer a patient to an ENT. Write a referral letter. Hand it to the patient. Then... nothing. Did they go? Did the ENT find anything? Did the ENT put them on medication that conflicts with yours? You'll only find out if the patient remembers to tell you at their next visit. Which is in 3 months. If they come at all.
50%
of referrals never get completed by patient
Zero
visibility into what the specialist found
Risk
of conflicting treatments without feedback
How Relaya closes the referral loop
Referral sent digitally with full context
One click: AI drafts the referral letter with diagnosis, relevant history, current meds, and reason for referral. Sent to the specialist's system instantly. Patient gets a copy.
Patient reminded to actually go
WhatsApp at day 3: "Your GP referred you to Cardiology. Would you like help booking an appointment?" With a direct booking link. No more "I forgot."
You get notified when they're seen
Specialist marks the referral as completed. You get an alert. Their findings and recommendations show up in your patient's chart. Loop closed.
Dashboard shows all open referrals
12 referrals sent this month. 8 completed. 3 pending (patient hasn't gone yet). 1 specialist hasn't responded. You know exactly where each one stands.
80%
referral completion rate (vs 50% before)
100%
visibility into specialist findings
20 sec
to send a complete referral letter
Referral sent. Patient followed up. You stayed informed.
No more black holes. Every referral tracked to completion.
Get started