A patient calls with chest tightness. Your line is busy because someone's asking about parking.
AI answers both calls simultaneously. Parking question gets answered in 8 seconds. Chest pain call reaches the doctor in under 5 seconds. Nobody waits in a queue that could cost them their life.
Start freeThe dangerous queue
Your receptionist has one phone and twenty types of calls. Someone asking "what time do you open tomorrow?" gets the same queue as "my father is having difficulty breathing." There's no triage at the phone level. The urgent call gets busy tone or hold music while routine calls occupy the line.
5%
of calls need immediate doctor attention
Same line
for "where do I park?" and "I can't breathe"
Minutes
of delay can change patient outcomes
How Relaya handles this
Triage happens in the first 10 seconds
AI listens to the first sentence. "My chest feels tight and I'm sweating." Immediately classified as urgent. Routing starts before the patient finishes speaking.
Doctor's phone rings within 5 seconds
Not a message. Not a notification. The doctor's phone rings with a live call transfer. Context flashes on screen: "Patient reports chest pain, male, 58."
Routine calls never reach the doctor
Appointment bookings, timing questions, prescription refill requests, billing queries. AI handles all of these autonomously. Doctor only gets what matters.
Multiple calls at once? No problem.
Three calls come in simultaneously. AI handles all three. If two are routine and one is urgent, the urgent one gets routed while the others are resolved in parallel.
<5s
emergency reaches the doctor
95%
of calls handled without human staff
Zero
urgent calls lost to busy signals
Routine calls stop blocking urgent ones. Starting now.
AI triage. Instant routing. Nobody waits when it matters.
Get started