Is the practice management system actually free?

Yes. Scheduling, patient records, billing, analytics, and WhatsApp notifications. Unlimited patients. No credit card. No time limit. We make money from Voice AI, which is optional.

What languages does the AI receptionist speak?

Hindi and English natively, including Hinglish code-switching. The AI handles natural conversation in either language without the patient needing to select anything.

How long does setup take?

The PMS is ready in 5 minutes. Voice AI takes 24-48 hours because we train it on your specific practice, your doctors, your services, your hours.

Do I keep my existing phone number?

Yes. We forward calls from your existing clinic number. Patients dial the same number they always have. The AI answers on your behalf.

What happens when the AI cannot handle something?

It transfers to your staff with full context of the conversation. The AI handles routine calls. Anything complex goes to a human, not to voicemail.

Switch to Relaya in 5 Minutes

Already using another system? We make switching painless. Zero data loss, free migration support, and same-day go-live.

Start your free migration

Three steps. That is all it takes.

Step 1

Export from your current system

We guide you through the export or do it for you. Most systems allow CSV or PDF export.

Step 2

Import to Relaya

Automated import takes under 5 minutes. Our system maps fields, deduplicates records, and validates data integrity.

Step 3

Verify and go live

Review your imported data, confirm everything looks right, and start using Relaya the same day.

Migration from your current system

Select your current platform below. Every migration is fully supported by our team at no additional cost.

From Practo

Export your patient database, appointment history, and billing records from Practo. Our team handles the format conversion and mapping.

1Export patient data from Practo dashboard
2Share the export file with our team
3We map fields and import automatically

From Paper/Excel

Running on registers, spreadsheets, or printouts? We digitise everything. Upload photos of registers or share your Excel files.

1Share your spreadsheets or register photos
2Our team digitises and structures the data
3Review imported records for accuracy

From HealthPlix

Transfer your clinical records, prescriptions, and patient history from HealthPlix with full data integrity preserved.

1Request data export from HealthPlix
2Our team processes the export format
3Records appear in Relaya within hours

From Google Calendar + WhatsApp

Many clinics run on Google Calendar for scheduling and WhatsApp for patient communication. We consolidate everything into one system.

1Connect your Google Calendar
2Share your WhatsApp contact list
3All appointments and contacts sync automatically

What gets migrated

Patient records

Names, contacts, medical history, allergies, notes

Appointment history

Past visits, scheduling patterns, follow-up records

Billing records

Invoices, payment history, outstanding balances

Doctor and staff profiles

Schedules, specialisations, access permissions

Your data is safe throughout

All data is encrypted in transit and at rest. We follow HIPAA-grade security practices, and your migration data is processed in isolated environments. Nothing is shared, sold, or used for training. Once verified, source files are securely deleted.

Common questions

Will I lose any data?

No. We verify every record after import. You receive a detailed migration report showing exactly what was transferred, and you approve before going live.

How long does it take?

Most clinics are live within 24 hours. Simple migrations (from Excel or small patient lists) can be completed in under an hour.

Can I go back to my old system?

Yes. Your data is always exportable from Relaya. We never lock you in. You can run both systems in parallel during the transition.

Do I need to be technical?

No. Our team handles the entire migration. You just share your existing data and verify the results. No technical setup required on your end.

What if my current system is not listed here?

We support migration from any system. Contact us and we will assess your current setup and create a custom migration plan at no extra cost.

Ready to switch?

Our team will handle the entire migration. No technical work on your end. Most clinics go live the same day.

Start your free migration