Implementation
Configured, validated, then expanded.
Relaya is not switched on casually. A serious practice presence rollout starts with how the clinic already works.
dental AI implementation
Relaya - The Practice Presence for Dental Clinics.
Practice Presence is the clinic’s coordinated presence across calls, booking, messages, payments, video, forms, reviews, recovery, patient memory, Chair Briefs, and analytics.
Discovery
Map the clinic before configuring software.
Providers, locations, services, communication channels, PMS environment, payment workflows, video workflows, and escalation rules define the rollout.
Validation
Review the workflow before expansion.
Shadow validation helps the clinic review patient journeys, actions, summaries, escalation paths, and edge cases before widening scope.
Expansion
Activate from evidence.
Relaya expands by workflow and scope, using the clinic baseline to decide what should be activated next.
Questions
What clinics usually ask.
How does Relaya implementation work?
Implementation is staged through discovery, configuration, shadow validation, controlled activation, and measured expansion.
Does rollout depend on our PMS?
Yes. PMS environment, providers, channels, data handling, and rollout scope are confirmed before activation.
Can we start with one workflow?
Yes. Relaya should be scoped around the first workflow that creates the strongest operating leverage.
Plan your implementation.
Map your clinic baseline and first practice presence workflow.
Plan a practice presence evaluation