Resource

Dental Video Consults

Video consults fail to scale when they are disconnected from scheduling and follow-up. Relaya places dental video consults as part of the patient operation, not an isolated task.

Dental Video Consults for organized dental clinics

dental video consults

Relaya - The Practice Presence for Dental Clinics.

Practice Presence is the clinic’s coordinated presence across calls, booking, messages, payments, video, forms, reviews, recovery, patient memory, Chair Briefs, and analytics.

Operational problem

The issue is rarely one missing tool.

Video consults fail to scale when they are disconnected from scheduling and follow-up.

Patient context lives across too many places.
The team relies on memory, inboxes, and manual follow-up.
Management lacks a clean view of what is unresolved.

Relaya model

Video becomes part of the patient journey.

The practice presence connects this workflow to the wider patient journey: calls, scheduling, messages, payments, video, forms, recovery, patient memory, Chair Briefs, and analytics.

Video booking
Reminder paths
Consult notes
Follow-up

Measurement

Evaluate it against the clinic baseline.

A serious rollout should be measured against current operational reality before and after activation.

Current volume and response time.
Open tasks, missed follow-ups, and unresolved patient actions.
Conversion, recovery, and patient continuity indicators.

Questions

What clinics usually ask.

What is Dental Video Consults?

Dental Video Consults is a resource area within dental practice presence. Relaya is designed to coordinate it with calls, scheduling, messaging, payments, video, recovery, memory, and analytics where relevant to the clinic rollout.

How does Relaya approach dental video consults?

Relaya starts with the clinic's baseline, then configures workflows, escalation rules, communication paths, and measurement around how the clinic actually operates.

Does implementation depend on our PMS and workflow?

Yes. PMS environment, providers, channels, payment workflows, data handling, escalation rules, and rollout scope are confirmed during implementation.

Bring this workflow into your practice presence.

See how Relaya would coordinate this workflow with the rest of your patient operation.

Plan a practice presence evaluation