The revenue-optimizing front desk, powered by AI
Relaya is an AI-powered front-office OS for UK dental practices. It answers every call, fills schedule gaps, recovers lost revenue, and briefs your dentists, automatically, 24/7.
The problem
Your reception can't keep up. Your revenue is leaking.
of patient calls go unanswered during peak hours
lost per year to no-shows and late cancellations
your team spends on phone admin every single week
Simple setup
Live in 24 hours. Not 24 days.
Connect
We plug into your existing PMS and phone system. Zero disruption to your day.
Configure
AI learns your practice: hours, services, team names, tone of voice.
Go live
Calls answered, appointments confirmed, revenue recovered. Automatically.
Core features
Intuitive tools that scale with your practice
AI Voice Reception
Every call answered in 2 rings. Books appointments, handles enquiries, detects anxiety and adjusts tone automatically.
Smart Scheduling
Fills gaps automatically. Predicts no-shows before they happen. Chair utilisation from 68% to 94%.
Patient Memory
Every interaction remembered across channels. 30-second Chair Brief generated before every appointment.
Beyond the basics
And so much more
Every detail thought through. Every edge case handled.
Revenue Recovery
Auto follow-up on cancellations, unbooked treatments, and cold enquiries.
CQC Compliance
Full audit trail. One-click compliance exports for inspections.
Smart Notifications
Only alerts that matter. Escalations and actions needing attention.
Multi-Channel Messaging
SMS, WhatsApp, email. Patients choose their preferred channel.
Chair Briefs
30-second AI-generated briefing before every appointment.
PMS Integration
Plugs into Dentally, EXACT, Carestream with zero setup friction.
The impact
£5,120 recovered in month one.
Relaya finds revenue your practice leaves on the table. Cancelled appointments, unbooked treatments, patients who ghosted after enquiring. It recovers them automatically.
The difference
Monday morning. Same practice. Different world.
- ✗Phone ringing off the hook at 9am
- ✗5 missed calls before lunch
- ✗3 no-shows nobody followed up on
- ✗Staff stressed, patients frustrated
- ✗Revenue leaking, nobody knows how much
- ✗Dentist walks in blind to patient history
- ✓Every call answered in 2 rings, AI handles it
- ✓Zero missed calls. Zero.
- ✓No-shows predicted and prevented 48hrs early
- ✓Staff focuses on patients, not phones
- ✓£5,120 recovered automatically in month one
- ✓Dentist gets a 30-second brief before every patient
Trusted by practices
What practice owners say
“We were losing 4-5 calls a day during busy periods. Relaya answered every single one from day one. Rebooking rate is up 34%.”
“The Chair Briefs alone are worth it. My associates walk into every appointment prepared. Patient satisfaction jumped immediately.”
“I was sceptical about AI on phones. But Relaya detects anxiety, handles complex enquiries, and escalates perfectly. Better than most temps.”
Works with your existing tools
Plugs into your PMS. No rip-and-replace.
Common questions
Frequently asked questions
Relaya is an AI-powered front-office operating system purpose-built for UK dental practices. It answers every patient call in under 2 rings, fills schedule gaps automatically, recovers revenue from cancellations and no-shows, and generates 30-second Chair Briefs for dentists before each appointment. Most practices see ROI within 7 days of going live.
Relaya's AI receptionist answers calls in under 2 rings, 24/7, including during lunch breaks, after hours, and peak periods. It books, reschedules, and cancels appointments conversationally. It detects patient anxiety and adjusts tone, and understands dental-specific context like NHS vs private, emergency vs routine.
Yes. Relaya integrates directly with Dentally, EXACT (Software of Excellence), Carestream, and most modern dental PMS systems. It also connects with NHS Spine, WhatsApp, Twilio, and Gmail. Setup takes 24 hours with zero disruption to existing workflows.
Fully. All patient data is stored in UK data centres, encrypted at rest and in transit. Relaya provides full audit trails for CQC inspections with one-click compliance exports. It's ICO registered, ISO 27001 certified, and GDC-aligned with clinical boundary awareness.
On average, practices recover £5,120 in their first month through answered calls that would have been missed, prevented no-shows (67% reduction), and automatic cancellation recovery. The Professional plan at £349/month typically delivers a 29x return on investment.
Ready to stop losing patients to missed calls?
Join forward-thinking practices. Set up in 24 hours. See results in your first week.
No credit card required · Free onboarding · Cancel anytime